Rob was referred to us by our broker. My husband and I had never had to deal with the real estate world, and were very new to everything. Rob was aware of this, and was very laid back. He made us feel very comfortable throughout the entire process. He also included our son in on the process, which isn't easy when he's only 2. But he was very patient when we had to bring him along to look at houses. Rob's very family oriented, which was a huge plus for us.
Rob was very honest, and tried to put himself in our shoes. He wouldn't hesitate to tell us that he didn't feel that a certain home wasn't what he thought we were looking for.
His initial call was very important to us. We were nervous about the process and his phone call put us at ease and set the tone. For first time home buyers, I think this was very important. He taught us about the process as we went along, so the next time we decide to buy a home we know what to expect. We found Rob to be Laid back, personalized, patient.
Rob was pretty easy to get a hold of. He often had to take calls while we were out looking at houses, but we understood that. We realized we weren't his only clients.
I think we will be in our home for awhile, but should we ever need to look for a new home we would definitely use Rob again. And we would also recommend Rob to our friends and family.
-Jeff & Natasha Webster